Hipath Opticlient Attendant V8 Download

Presentation on theme: 'optiClient Attendant V8 and optiClient BLF V1'— Presentation transcript:

1 optiClient Attendant V8 and optiClient BLF V1
Hartwig FortmeierSEN SME MP2January 2010Siemens Enterprise Communications GroupCopyright © Siemens Enterprise Communications GmbH & Co KG Alle Rechte vorbehalten.

HiPath 3000 optiClient Attendant V8 PC call attendant for. - Read more about opticlient, attendant, functions, hipath, fields and siemens.

2 AgendaoptiClient Attendant V8optiClient BLF V1BLF-Server V2 (implemented as service)Technical Details

3 optiClient Attendant V8
Main windowEssential switching functionswaiting callsdetails of active callparked callstelephone bookUse of following telephone booksOutlook (visible organizer)Open LDAPLotus NotesInternal telephone bookShared calendars visible viaMS Outlook/ExchangeBusy lamp field (max. 2)Status: Free, Busy, Called, ForwardedIndividual configuration (25…300 entry fields)

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4 optiClient Attendant with 2 BLF

5 Scalable Window Sizes

6 6 different designs selectable
StandardOffice 2007XP RoyaleSilverVista StyleWindows 2000

7 Busy Lamp Fields

8 Adjust colors

9 Shortcuts (for operation without mouse)

10 Others

11 optiClient BLF as Independent CTI Application
Connection to BLF ServerBLF visible network wideCustomized BLF configuration(5…200 entry fields)Use of following telephone booksOutlookMS Access databaseLotus NotesTelephony functionsCall acceptConnectDisconnectBack to waiting partyHistoryIncoming callsDialed numbers

12 BLF-Server (in Network and/or with optiClient BLF)
IP directlyIPIPIPIPBLF-Server(implemented as service)N x optiClient BLFN x optiClient Attendant, alternativ directlyin case of systems w/o optiClient AttendantOffers individual uses, depending on the company organization.local optiClient Attendant per system; alternative: central deployment with network-widefunctions (up to 4 nodes) In case of direct IP connection between BLF Server an Hipath 3000 one Comscendo-License andone optiClient Attendant-License is needed, refer to technical details

13 Our Present Tasks … Coming soon … Info text
optiClient BLF offers customized text editing, visible at other OC BLF and at the OCAoptiClient Attendant offers editing for every BLF userMore stations for connection to the optiClient AttendantopenStage 60T, 80T

14 Technical Details optiClient Attendant V8, optiClient BLF V1,
BLF Server V2

15 optiClient Attendant or optiClient BLF connected to a stand-alone Hipath system
SystemtelefonoptiPoint 500 (USB)optiPoint 410, 420 (IP)openStage 40HFA, 60HFA, 80HFA (IP)openStage 40 T (USB)openStage 60T, 80T, later, refer Rel. Notes (USB)USBOder IPLANHG1500,1x Comscendo-Lizenz,1x optiClient Attendant-LizenzIP-Link Comscendo + AttendantoptiClient BLF 1TAPIPC with BLF server (service)Software can also beinstalled on an existing PCoptiClient BLF nTAPI

16 optiClient Attendant within an inter-premises IP infrastructure: BLF message flow and associated services (for the control of features) for all nodesoptiClient Attendant 1Sends BLF data from node 1to the BLF server and receivesBLF data from other nodesHiPath node1USBor IPSystem phoneLAN1x optiClient Attendant-LicenseExecutes associated services for users in nodes 1and 2Has authority to useassociated servicesHiPath node 2 w/o optiClient AttendantBLF ServerHG1500,1x Comscendo-License,1x optiClient Attendant-LicenseIP-Link Comscendo + AttendantoptiClientBLF noptiClientBLF 2optiClientBLF 1 BLF data to all optiClient BLF

17 optiClient Attendant within an inter-premises IP infrastructure: BLF-Server has all BLF information within the network, independant if optiClient Attendants are workingoptiClient Attendant 1HiPath node 1USBor IPHG1500,2x Comscendo-License,2x optiClient Attendant-LicenseSystem phoneLANIP-Link Comscendo + AttendantoptiClient Attendant 2System phoneHiPath node 2BLF ServerHG1500,2x Comscendo-License,2x optiClient Attendant-LicenseIP-Link Comscendo + AttendantoptiClientBLF noptiClientBLF 2optiClientBLF 1 BLF data to all optiClient BLF

18 Central optiClient Attendant in CorNet IP-Network
Sends BLF data from nodes1 and 2 to BLF serverUSBor IPHiPath node 1System phoneLANReceives all BLF data from node 1 and from max.100 users of nodes networked using CorNet IPAssoc. services only for users of node Knoten 1Node 2 sendsBLF data tonode 1CorNet IP networkBLF ServeroptiClientBLF noptiClientBLF 2optiClientBLF 1HiPath node 2 BLF data to all optiClient BLF

19 USB driver for the connection of the optiClient Attendant to optipoint 500, openStage 40T, 60T, 80T
Included on the optiClient Attendant CDAlso part of CALLBRIDGE COLLECTION V2 and, for German Telekom, TAPI LINK COLLECTION V2USB drivers may not be installed together with Callbridge Collection or Tapi Link CollectionOptipoint 500, openStage 40T: USB-TreiberopenStage 60T, 80T: NDIS-TreiberRefer to Installation manual Call Bridge collection

20 optiClient Attendant, optiClient BLF: recommended system requirements
PC optiClient AttendantStandard Windows PC with min. Download emulator android ringan ram 1gb. 1.5 Ghz and 1024 MB main memoryOperating system: Windows XP, Windows Vista, Windows 7 (if OCA is connected to HFA phone, in case of connection to TDM phone refer to release notes of Call Bridge collection)USB interface or LAN interface depending on connected versionScreen with a resolution of 1280*768 (min. 1024*768)Graphik card with 16bit colour depth (min. 256 colours)Standard mouse and keyboardInternet access for support and update purposesPC optiClient BLFStandard Windows PCOperating system : Windows XP, Windows Vista, Windows 7LAN interface

21 Further requirments, configuration limits and maximum values
Max. number of optiClient Attendant per system:HiPath 2000 from V2: 1, Hipath 33xx, 35xx from V7: 4, Hipath 3800 from V7: 6, Hipath 5000CS V7: 6Licensing of optiClient Attendant within the HiPath systemNumber of optiClient BLF per BLF server: 100Licensing of optiClient BLF on own CLA, (included in optiClient Attendant CD)BLF server license freeUSB drivers for the connection of optipoint 500 or openstage 40T, 60T, 80T are included in the optiClient Attendant CDIP drivers for the connection of optipoint 410, 420, openStage 40HFA, 60HFA, 80HFA are integrated in the optiClient Attendant (no Callbridge IP required)TAPI drivers for optiClient BLF: e.g. TAPI 120, Callbridge TU not included in the optiClient Attendant CD

22 optiClient Attendant Installation with limited rights
Install the programs using administrator rightsStart the program as administrator (in the Explorer – use right mouse key „Execute as..“), and adjust the settings.Make sure that at least one BLF is displayed.End and close the AttendantAssign the right to write to the Attendant directory to the users. Access to „CurrentUser“ within the Registry must also be allowed.Now start the Attendant as normal user.